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May 2007 - Strategy Magazine
strategy's first cause + action awards

Top green manufacturer
Timberland: The Eco Retailer
Timberland's green initiatives redefine the playing field

by Natalia Williams
page 47

In 1973, Timberland was the name brand of a waterproof leather boot. Now thanks to programs like Serv-a-palooza and the Green Index, the Boston-headquartered company is vying to be a twenty-first century example for socially responsible corporations around the world.

Inspiration

Everything Timberland aspires to and works towards each day is rooted in a commitment to the core values: humanity, humility, integrity and excellence. The brand applies these values in its approach to CSR - which involves manufacturing products and conducting business in a socially responsible way - anchored with the belief that consumers should ask questions and hold companies accountable for the way they conduct business.

Execution

Timberland is changing how it manufactures its products. For example, by using wind energy at its manufacturing facility in the Dominican Republic 20 tons per year of C02 is eliminated. Using solar energy at its Ontario, California plant has lowered dependency on fossil fuels by 60% and eliminates 166 tons per year of CO2. And in the Netherlands, water and wind energy provide 100% of the plant's energy, eliminating 682 tons per year of C02.

By increasing energy efficiency, buying clean energy, harvesting wind and solar power, purchasing renewable energy credits and planting trees, Timberland's ultimate goal is to become carbon negative or neutral by 2010.

In-store

Launched in fall 2006, Timberland's "Nutritional Label," detailing the environmental and community impact of its products, was the first of its kind in the retail industry. The product tag was designed to provide consumers with new information to help them make smarter buying decisions. The label shows where the product was manufactured, how it was produced and its effect on the environment.

This spring, the brand is introducing the Green Index, a measure of the environmental impact of its products. The goal is to provide consumers with an understanding of the ecological footprint that the business creates. The Green Index will measure and report on three key areas:

climate impact (greenhouse gas emissions through production); chemicals used (presence of hazardous substances like PVC, chrome and solvent adhesives)

and finally, resource consumption (use of recycled, organic and renewable materials). The

lower the rating, the better the environmental performance.

The brand considers the index to be a starting point on the path to increased sustainability and transparency. Timberland hopes to influence other like-minded companies to join in developing an industry-wide index for comparing the environmental impact of design choices, as well as to inspire consumers to ask questions and make informed decisions about their purchases.

Currently, footwear boxes are made of 100% recycled, post-consumer waste fibre, with no use of chemical glues and only soy-based inks to print labels. And there is a

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